Return & Refund Policy

At Zatire, customer satisfaction is our priority. We want you to be completely happy with your purchase. If you are not satisfied with your order, we are here to help.

14-Day Return Policy

We offer a 14-day return window, meaning you have 14 days from the date of receiving your order to request a return.

To qualify for a return, items must be:

• Unused and unworn.

• In their original condition.

• Returned with original packaging and tags, where applicable.

• Accompanied by proof of purchase or an order confirmation.

How to Request a Return

To initiate a return, please contact our customer support team with your order number and reason for the return. We will provide instructions on how to proceed.

Please do not send items back without contacting us first.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method. Please allow additional processing time for your bank or payment provider to complete the transaction.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue so we can assist you.

Exchanges

If you would like a different size, color, or product, please contact our customer support team for assistance with an exchange.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact Us

If you have any questions regarding returns or refunds, please contact us at martinmoylanfamily1@gmail.com. We are always happy to help.

Thank you for shopping with Zatire. We appreciate your support!